Video Error
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Thread: Video Error

  1. #1

    Video Error

    I keep getting this error show up when I try to play a Youtube video in my TH sites.

    An error occurred. Please try again later. (Playback ID: 9GqIWlGn6-fmLTes)

    It does not seem to matter which Youtube URL I try I still get the error message.

    Frustrating.

    What is the best Youtube URL to use?

  2. #2
    Administrator PeterDrew's Avatar
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    Apr 2017
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    1,713

    Re: Video Error

    This is the correct URL to enter


    Otherwise contact support and they'll log in and check etc.

    Thanks

    Pete

  3. #3
    Administrator
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    Re: Video Error

    Quote Originally Posted by rockhopper View Post
    I keep getting this error show up when I try to play a Youtube video in my TH sites.

    An error occurred. Please try again later. (Playback ID: 9GqIWlGn6-fmLTes)

    It does not seem to matter which Youtube URL I try I still get the error message.

    Frustrating.

    What is the best Youtube URL to use?


    This error will be because you've added YouTube shorted links in your project rather than the full video url.


    So you will have added a url starting with https://youtu.be which is incorrect. So if you load that url in your browser it will resolve to the full video url which will start with https://www.youtube.com/watch?v= followed by the video code.
    Once you use that url they will play correctly on the Google Site page.

  4. #4

    Re: Video Error

    Thanks Peter and ColWolfenden I will give the correct URL a try.

  5. #5
    Administrator PeterDrew's Avatar
    Join Date
    Apr 2017
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    1,713

    Re: Video Error

    Quote Originally Posted by rockhopper View Post
    Thanks Peter and ColWolfenden I will give the correct URL a try.

    Welcome

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