VPS Users - Important Information Inside, please read before contacting Support.
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Thread: VPS Users - Important Information Inside, please read before contacting Support.

  1. #1
    Administrator PeterDrew's Avatar
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    VPS Users - Important Information Inside, please read before contacting Support.

    Before contacting support with any issues. Make Sure you have installed the below on your VPS

    VPS :
    Needs to be either
    Windows 7 SP1 or higher
    Or
    Windows Server 2008 R2 SP1 or higher
    (SP = Service Pack.)





    Needs all this below installed, In this order.
    (In most cases the majority is installed already, but install all below to make sure.)

    Microsoft Visual C++ 2013 Update 5 Redistributable Package

    (NOTE - If you have a 64bit system (check in the systems information but most will be 64bit) you need to install both x86 & x64 files in that order, if your system is 32bit you only need the x86 file.)
    http://download.microsoft.com/downlo...redist_x86.exe
    http://download.microsoft.com/downlo...redist_x64.exe


    Microsoft Visual C++ 2015 Redistributable


    (NOTE - As above, if you have a 64bit system (check in the systems information but most will be 64bit) you need to install both x86 & x64 files in that order, if your system is 32bit you only need the x86 file.)
    https://www.microsoft.com/en-us/down....aspx?id=52685




    Microsoft .NET Framework 4.7 (Web Installer)
    https://www.microsoft.com/en-us/down....aspx?id=55170


    If any of the above is missing the software will not work correctly and give you errors.
    Last edited by ColWolfenden; 08-04-2017 at 11:45 AM.

  2. #2

    Re: VPS Users - Important Information Inside, please read before contacting Support.

    Hey Peter have you found one that meets these qualifications I like Solid VPS but, I have to check to see if they will install all I need

    Jim

  3. #3
    Administrator PeterDrew's Avatar
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    Re: VPS Users - Important Information Inside, please read before contacting Support.

    Quote Originally Posted by jimreynoldsweb View Post
    Hey Peter have you found one that meets these qualifications I like Solid VPS but, I have to check to see if they will install all I need

    Jim

    Hey Jim, there are way to many different VPS for me to be up to speed with..

    copy and paste the above post content to their support and ask their support if it meets those criteria etc.

    cheers
    pete

    Or send them the link to this post etc.

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